The room and bed was very comfortable and both the room and the bathroom were very clean. The AC worked well. The front desk and housekeeping staff were very helpful and friendly throughout the stay (for example, I mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to see if I was missing anything else). The breakfast was decent. It does not take too long to walk to the train station nearby. The restaurant and meeting space looked nice although I did not visit either.
Malaika
octubre de 2023
Everything but the location
Armando
octubre de 2023
The sheets are clean and they get changed daily. The chambermaids did a great job sanitising the room daily. The front desk officers were very pleasant and helpful.
Luh
octubre de 2023
great location in the outskirts of town with plenty of free parking spots (highly recommend renting a car in Madrid. Hotel is old but well maintained, affordable with comfy and clean rooms. Breakfast is simple but decent. Last day of my stay there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience.
Martin
julio de 2023
Very comfortable, rooms have a good size, the staff is kind.
Alvaro
septiembre de 2024
Staff was always very welcoming and eager to help.
Raj0509
septiembre de 2023
Free Taxi to Plaza Castilla, from where you can take metro line 10 into to city center. Good breakfast and nice room. Free parking on the street near the hotel.
Lucibv
mayo de 2024
The location was perfect for us, as it is close to the IE campus and walking distance to the university. In case you want to explore Madrid city center, you can also use public transport that will take you up to 25 minutes.
Natalia
septiembre de 2024
The bed was amazing, very comfortable. The staff was kind and welcoming.
Zoran
noviembre de 2023
The quite, clean, and very much beautiful place. The fresh smelling and the nutrition, lovely spanish freshed cooked meals.by Pepa❤️
Jo
mayo de 2023